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FREQUENT ASKED QUESTIONS

WE CLARIFY YOUR DOUBTS

When will my results be available?

The report will be available between 4-6 weeks from the date we receive the sample in our laboratory (see When was my sample received?).

Please be aware that this time interval is only an estimate, as we cannot give an exact date due to the complexity of the process and the characteristics of genetic analysis.

Once the results are ready, you will receive an email notification which will inform you that your Health Map is already available in your tellmeGen account.