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FREQUENT ASKED QUESTIONS

RESOLVE YOUR DOUBTS

What does it mean that I will receive updates of tellmeGen results?

Your genetic information does not change over time, but scientific research does. Therefore, we can periodically expand the information we provide in the results.

Updates include new items, SNPs or new genetic variations associated with some items, new features, raw data versions, etc. As new scientific studies that relate genetic variations with diseases or characteristics come out, we incorporate them into our users’ platform.

All these updates are free for our users, so you get the genetic test from tellmeGen once and have updated information for life.

Please, note that when we do an update, we start with the users who have registered less time ago and so on until we update our first client. When your results have been updated, you will receive an email notifying you.