With tellmeGen, you are guaranteed regular updates of the information we provide at no extra cost. We are a company with our team of doctors, geneticists, and nutritionists, and one of our roles is to stay at the forefront of genetic research and develop new products as science advances. We also firmly believe that genetic information should be accessible to everyone, so we do not charge any extra fees beyond the price of each product.
Genetics is not a static science. Every week, new genes are described, new functions are discovered, and new mutations are detected. In a field where the word “new” is so frequent, sticking only to the old is a mistake. That’s why, whenever there are updates to your results, we will notify you when you log into the tellmeGen platform. This information is not restricted to any specific section: from new features in the ancestry service to additional options for drugs and interactions with the body, and newly added health conditions. If you don’t remember seeing that condition before, you’re probably right: we’ve added it.
Occasionally, due to changes in the articles and studies we use as references, there are items that we need to modify or, in rare circumstances, remove. Although we would prefer to avoid this, and we understand the inconvenience it causes for the user, we prioritize modifying or removing items and results that we cannot guarantee to be 100% accurate. We prioritize quality over quantity.
Not only is your analysis constantly growing, but we also add complementary content to our blog and social media platforms to help you better understand the knowledge we provide. Our website is periodically updated to make it more intuitive and user-friendly.
Our goal is clear: to offer the most comprehensive and up-to-date personal genetics service. And even if there are other difficulties, don't worry; our team of doctors, geneticists, and nutritionists is always available to answer your questions and provide support.
