How does tellmeGen DNA test work?

tellmeGen works this way

Can you spare a minute?

Explanatory video

Five simple steps keep you away from obtaining the most important information of your life. Press the play button and let us tell you about our DNA test.

Order your genetic test by clicking on ‘buy now’

Once you click on the ‘BUY NOW’ button you will access a simple form where we will ask you for the information we need to send the kit to your home, office or any other place you indicate, in the fastest and most effective way possible.

When you receive the kit, register it online

Once you receive your kit, the first thing you must do (even before collecting the saliva sample) is to create an account by clicking on 'CREATE ACCOUNT' and filling in the form to register your kit along with your personal data. To register the kit, you will need to enter the registration code that you will find on the tube. You will soon receive an email with a link to download the label you will need to send your sample to the laboratory. (US kits include the label for ground shipping within the US).

*Samples received without being registered will not be analyzed.

Deposit your saliva sample

Now that you have registered your kit, it's time to provide the saliva sample. It's crucial to complete this step correctly. To do so, deposit your saliva into the tube until it reaches the fill mark (not the bubbles), and remember not to smoke, drink, or chew gum during the 30 minutes before depositing the sample. It's incredible, but such a small sample contains all your genetic information!

Genetic collection kit with swabs

We also have a genetic kit with swabs to collect saliva more easily.

Shipping to the lab - we pay for it!

Once you have registered your kit and deposited your saliva, it is time to return the kit with the sample inside. Insert the tube with the saliva sample in the plastic blister, and place it in the box. Print the label you downloaded after registration and stick it on the plastic bag under the blue tray. Take it to the courier office indicated in the e-mail.

Receive the results and find out what your DNA says about you

From the moment you order your kit, the average turnaround time for results is 4 to 6 weeks (depending on factors such as the time it takes to receive the sample). Once we have your results, we will contact you so that you can access them with your user account in the customer area of the website. Your report is also available in '.pdf' format for you to download, print, or save to a USB stick. Remember that before opening it, you will have the opportunity to choose if there is any information you prefer not to see reflected in the report.

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