How does tellmeGen DNA test work?
tellmeGen works this way
Can you spare a minute?
Five simple steps keep you away from obtaining the most important information of your life. Press the play button and let us tell you about them.
Order your genetic test by clicking on ‘buy now’
Once you click on the ‘BUY NOW’ button you will access a simple form where we will ask you for the information we need to send the kit to your home, office or any other place you indicate, in the fastest and most effective way possible.
When you receive the kit, register it online
Once you receive your kit, the first thing you must do (even before depositing the saliva sample) is to create an account by clicking on 'CREATE ACCOUNT' and filling in the form to register your kit together with your personal data. To register* the kit you will need to enter the registration code that you will find on the tube. You will soon receive an e-mail with a link to download the label you will need to send your sample to the laboratory (US kits include the label for ground shipping within the US).
*Samples received without being registered will not be analyzed.
Deposit your saliva sample
With your kit registered, it is time to collect the saliva sample. It is very important to complete this step correctly. To do this, deposit your saliva into the tube until the saliva (not the bubbles) exceeds the fill mark (or number 2), and remember not to smoke, drink or chew gum during the 30 minutes prior to depositing the sample. Incredible as it may seem, such a small sample contains all your genetic information!
tellmeGen Children’s DNA Kit
This special kit for babies between the ages of 0-3 years comes with special buccal swabs to collect your baby’s saliva easily.
Shipping to the lab - we pay for it!
Once you have registered your kit and deposited your saliva, it is time to return the kit with the sample inside. Insert the tube with the saliva sample in the plastic blister, and place it in the box. Print the label you downloaded after registration and stick it on the plastic bag under the blue tray. Take it to the courier office indicated in the e-mail.
Receive the results and find out what your DNA says about you
From the moment you order your kit, the average turnaround time for the results is 4 to 6 weeks (depending on factors such as the time it takes to get the sample to us). Once we have your results, we will contact so that you can access them with your user account in the customer area of the website. Your report is available in ‘.pdf’ format too in order for you to download it, print it or carry it with you in a USB stick. Remember that before opening it you will have the opportunity to decide if there is any information that you prefer not to see reflected on it.