Privacy and security

Privacy

At tellmeGen we want you to fully understand your health and ancestry studies, and to have the peace of mind that your genetic information, so valuable and personal, is handled with the utmost care.

That's why, we want to highlight:

1. GDPR (EU) Compliance In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), we undertake to:

1.1. Use the personal information we ask for in the forms on this website only for the purposes described in our privacy policy. Your genetic data is special category data: we process it with your express consent and, unless you also agree to its use for research, only to provide you with the service you have contracted.

1.2. To ask you only for the minimum information necessary to provide you with the service and not to share it with third parties, unless you expressly authorize us to do so or the law requires it. The providers who help us provide it, such as the laboratories that analyze your sample or the platform's hosting, access the data as data processors: with a contract, with the guarantees of the GDPR and only for that purpose.

2. You decide on the use of your data for research. We only use your genetic data for research if you give your express consent, which is independent of the rest of the service and which you can withdraw at any time from your private area. We will not sell or rent your individual information to third parties without your express consent. And you can exercise your rights of access, rectification, erasure, objection, restriction, and portability at any time, as explained in our privacy policy.

We will not sell or rent your individual-level information to any third party for research purposes without your explicit consent during kit registration.

Security

For tellmeGen, privacy, confidentiality, and data security are an essential requirement. That is why we protect your information with encryption and with technical, physical, and organizational security measures, in accordance with current legislation. All connections to our website are encrypted (TLS protocol, HTTPS).

1. Our infrastructure is hosted in the cloud, with protection against denial-of-service attacks. In addition, we back up the servers, the database, and all tellmeGen information.

2. Our applications automatically log any data modifications, so we can detect and correct them if they are incorrect.

3. Your data is stored encrypted, and your genetic information is kept separate from your identifying data: they are only linked when necessary to provide you with the service.

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