Your results evolve

Information evolution

At tellmeGen we ensure we offer you regular and free updates of all the information we provide, so that you always have the latest advances in genetics at no additional cost. If you choose the Starter or Advanced ranges, you will have access to these updates for life. Our team of doctors, geneticists, and nutritionists works continuously to keep us at the forefront in the field of genetics. As new research and discoveries emerge, we develop new items and functionalities that are integrated into our services to offer you the most accurate and up-to-date information.

For the Ultra range, updates are made through the tellmeGen+ subscription starting from the second year. This payment model of €19.99/USD per year is due to the high cost of data storage and processing for each analysis, as each user receives up to 90 GB of genetic information, which implies high computing expenses to ensure maximum accuracy and reliability in the results. Thus, we continue to provide you with the latest in genetic research while covering these technical costs.

Genetics is a dynamic science, constantly evolving. Every week new genes are described, functions are discovered, and previously unknown mutations are identified. In a field where "new" is constantly present, it is fundamental that your results remain updated. Therefore, when there are updates to your profile, we will notify you directly upon accessing the tellmeGen platform. This includes improvements in areas such as ancestry, new options regarding drugs and interactions with the body, and even the incorporation of new health conditions. If you notice something you don't remember seeing before, it's because we've recently added it. Occasionally, due to the update of the articles and studies we use as reference, some items may need modifications or even be eliminated, although we always try to avoid it. We know these changes can cause discomfort, but we prefer to remove them if we cannot guarantee their 100% veracity. At tellmeGen, we prioritize quality and precision over quantity, to always offer you the most reliable results.

In addition to keeping your results up-to-date, we ensure to enrich your experience by providing you with complementary content through our blog and social media. Our goal is to offer you an accessible and didactic approach that allows you to better understand genetic knowledge and how it affects your health and well-being. We also constantly work on improving our website's interface, making it more intuitive and easier to navigate, so you can easily access the information you need.

While we offer all this information and updates, we understand that questions may arise. Therefore, in addition to the updates, we have a team of doctors, geneticists, and nutritionists available for you to consult whenever you need them. Our goal is to offer you the most complete, accurate, and up-to-date personal genetics service, so you can make informed decisions about your health and well-being.

Your results evolve

Information evolution

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